English for Customer Service

Online course with English Today

Business Speaking

Elementary

Description

Hi English students! English for Customer Service is the perfect program if you currently work in the customer service industry or plan to land a job in customer service. After you complete this program, you will receive a certificate that will assist you in advancing your customer service career. Learn how to use customer service principles that meet customers in person, on the phone or via email and social media.
 
LEARNING POINTS
Session 1: How to connect with your customers
Session 2: Face to face with customers
Session 3: serving customers via telephone, email, and social media
Session 4: Dealing with problems and complaints from customers
 
CERTIFICATE
Certificate Form: Electronic
Certificate Type: Certificate of Attendance
 
What needs to be prepared?
A laptop or tablet
Stable internet connection
Download the zoom app

What will I Learn ?

Improved Vocabulary Skills

Improved Grammar Skills

Improved Listening Skills

This course includes

Requirements

  • PC , Tablet or Mobile Phone (iOS and Android)

  • Level high elementary or above

Card image cap

Rp 495.000