English for Hospitality

Online course with English Today

Business Speaking

Elementary

Description

Hi, English for Hospitality and Service is designed to give you the communication skills you need for a job in the hospitality industry. This class will teach you to be able to use everyday language to communicate in the hospitality and service industry.


 


What will you learn?


Learn how to make guests feel comfortable

Learn how to answer calls and receive messages

Learn how to handle problems with guests (Customer Service)

Learn how to explain how it works

Learn how to make suggestions.

This program is perfect if you are already working or intending to work, in the hotel industry. Register now!


 


LEARNING POINTS


Session 1: How to welcome and deal with new guests

Session 2: How to make guest reservations

Session 3: How to explain how it works and make suggestions

Session 4: Addressing guest complaints

 


CERTIFICATE


Certificate Form: Electronic

Certificate Type: Certificate of Attendance

 


What needs to be prepared?


A laptop or tablet

Stable internet connection

Download the zoom app

What will I Learn ?

Improved Vocabulary Skills

Improved Grammar Skills

Improved Listening Skills

This course includes

test
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Requirements

  • PC , Tablet or Mobile Phone (iOS and Android)

  • Level high elementary or above

Card image cap

Rp 495.000

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