English for Hospitality
English for Hospitality

Elementary

Hi, English for Hospitality and Service is designed to give you the communication skills you need for a job in the hospitality industry. This class will teach you to be able to use everyday language to communicate in the hospitality and service industry.


 


What will you learn?


Learn how to make guests feel comfortable

Learn how to answer calls and receive messages

Learn how to handle problems with guests (Customer Service)

Learn how to explain how it works

Learn how to make suggestions.

This program is perfect if you are already working or intending to work, in the hotel industry. Register now!


 


LEARNING POINTS


Session 1: How to welcome and deal with new guests

Session 2: How to make guest reservations

Session 3: How to explain how it works and make suggestions

Session 4: Addressing guest complaints

 


CERTIFICATE


Certificate Form: Electronic

Certificate Type: Certificate of Attendance

 


What needs to be prepared?


A laptop or tablet

Stable internet connection

Download the zoom app

English for Customer Service
English for Customer Service

Elementary

Hi English students! English for Customer Service is the perfect program if you currently work in the customer service industry or plan to land a job in customer service. After you complete this program, you will receive a certificate that will assist you in advancing your customer service career. Learn how to use customer service principles that meet customers in person, on the phone or via email and social media.
 
LEARNING POINTS
Session 1: How to connect with your customers
Session 2: Face to face with customers
Session 3: serving customers via telephone, email, and social media
Session 4: Dealing with problems and complaints from customers
 
CERTIFICATE
Certificate Form: Electronic
Certificate Type: Certificate of Attendance
 
What needs to be prepared?
A laptop or tablet
Stable internet connection
Download the zoom app

ENGLISH FOR TOUR GUIDE
ENGLISH FOR TOUR GUIDE

Elementary

Getting paid by travelling and speaking English. Why not! 


If you are a passionate traveller and dream to work in the tourism industry, you are on the right page! It all starts with speaking fluent English and you'll get your dream job. Why English? In the tourism field, you'll get to meet a bunch of foreigners from around the world and English is the language everybody understands. By learning English, you will also learn how to communicate effectively with the proper manner and expressions.


You'll Learn ...

•  How to introduce people and make small talk with tourists.

•  How to give daily information.

•  How to offer, ask and give for help and advice. 


By speaking English everything is possible and easier. Join now!

Belajar Teknik Persentasi Efektif dan Menarik
Belajar Teknik Persentasi Efektif dan Menarik

Elementary

Kelas Zoom sebanyak 3 sesi masing-masing 60 menit , dan pelajaran melalui video dan quiz dengan total 4 jam