English for Hospitality
English for Hospitality

Elementary

Hi, English for Hospitality and Service is designed to give you the communication skills you need for a job in the hospitality industry. This class will teach you to be able to use everyday language to communicate in the hospitality and service industry.


 


What will you learn?


Learn how to make guests feel comfortable

Learn how to answer calls and receive messages

Learn how to handle problems with guests (Customer Service)

Learn how to explain how it works

Learn how to make suggestions.

This program is perfect if you are already working or intending to work, in the hotel industry. Register now!


 


LEARNING POINTS


Session 1: How to welcome and deal with new guests

Session 2: How to make guest reservations

Session 3: How to explain how it works and make suggestions

Session 4: Addressing guest complaints

 


CERTIFICATE


Certificate Form: Electronic

Certificate Type: Certificate of Attendance

 


What needs to be prepared?


A laptop or tablet

Stable internet connection

Download the zoom app

English for Customer Service
English for Customer Service

Elementary

Hi English students! English for Customer Service is the perfect program if you currently work in the customer service industry or plan to land a job in customer service. After you complete this program, you will receive a certificate that will assist you in advancing your customer service career. Learn how to use customer service principles that meet customers in person, on the phone or via email and social media.
 
LEARNING POINTS
Session 1: How to connect with your customers
Session 2: Face to face with customers
Session 3: serving customers via telephone, email, and social media
Session 4: Dealing with problems and complaints from customers
 
CERTIFICATE
Certificate Form: Electronic
Certificate Type: Certificate of Attendance
 
What needs to be prepared?
A laptop or tablet
Stable internet connection
Download the zoom app

ENGLISH FOR TOUR GUIDES 2
ENGLISH FOR TOUR GUIDES 2

Intermediate


Hi, English Students! Language English for Tour Guides is the perfect program if you are currently working in the Tourism industry or planning to get a job in Tourism and after you have completed the program, you will receive a certificate that will assist you in advancing your career as Tour Guide. This program is perfect if you are already working or intending to work in the Tourism industry.

Register Now!


Certificate

  • Certificate Form: Electronic.
  • Certificate Type: Certificate of Attendance.


What Needs to be Prepared?

  • A laptop or tablet.
  • Stable internet connection.
  • Download the Zoom app.



ENGLISH FOR TOUOR GUIDES 1
ENGLISH FOR TOUOR GUIDES 1

Elementary


Hi, English Students! Language English for Tour Guides is the perfect program if you are currently working in the Tourism industry or planning to get a job in Tourism and after you have completed the program, you will receive a certificate that will assist you in advancing your career as Tour Guide. This program is perfect if you are already working or intending to work in the Tourism industry.

Register Now!


Certificate

  • Certificate Form: Electronic.
  • Certificate Type: Certificate of Attendance.


What Needs to be Prepared?

  • A laptop or tablet.
  • Stable internet connection.
  • Download the Zoom app.


Belajar Teknik Persentasi Efektif dan Menarik
Belajar Teknik Persentasi Efektif dan Menarik

Elementary

Kelas Zoom sebanyak 3 sesi masing-masing 60 menit , dan pelajaran melalui video dan quiz dengan total 4 jam